What is the question?
I am working on my dissertation research questions. I have been muddling around with social media & corporate education. I was going to do something around participation, maybe create an internal (Corporate L&D) “social media readiness assessment” (with the emphasis on technology).
Through my reading, I have come to conclude that participation is going to vary (maybe Hill/Nielsen 90:9:1; maybe the Pareto 80:20, which is the same as Chris Anderson’s “Long Tail”) This uneven participation is inevitable, and this is OK if you listen to Clay Shirky. On p. 125 of Here Comes Everybody he says, “the spontaneous division of labor driving Wikipedia wouldn’t be possible if there were a concern for reducing inequality” and it hit me that formal, corporate Learning & Development is to some extent focused on EQUALITY. We’re all about maxmizing SME output or other resources.
Is the real question right now how to rationalize the hierarchical, traditional corporate L&D with the unequal participation that is hallmark in “social” approaches? The success measures of a corporate university in which the Organization decides the what, when, where, why, and how of learning will be different from the success measures of corporate L&D fostering an employee’s ability to find what they need when they need it via social technologies.